External Vacancy - Hybrid UK Finance | Payroll Consultant

cape town, western cape

You will be required to provide administrative support to the finance team, in preparation of the monthly Payroll, whilst also assisting with Accounts Payable and Bank Reconciliation functions.

Role Purpose 



This role is an exciting opportunity for somebody looking to gain experience and develop their skills working in a busy finance department. You will be required to provide administrative support to the finance team, predominantly in preparation of the monthly Payroll, whilst also assisting with Accounts Payable and Bank Reconciliation functions.



Duties and Key Responsibilities




  • Reconciliation of Bonuses, Overtime and Deduction values

  • Calculating SSP, SMP and other statutory adjustments

  • Processing leavers pay and documentation

  • Responding to payroll queries via e-mail

  • Reacting to payroll risks and adapting processes to mitigate them

  • Input of Accounts Payable invoices

  • Some Bank Reconciliation duties

  • Keeping up-to-date and accurate records of member contact to ensure commitment to any follow up required and smooth liaison with internal departments for timely resolutions

  • Working in a positive and co-operative manner with colleagues to solve member issues and champion the needs of the member

  • Ensuring members are comfortable and have a full understanding of the various processes which can feel complex and uncertain for them

  • Ability to work in a team orientated environment

  • Taking ownership and driving your own performance to meet set KPI's

  • Resilient to change

  • Working to standard

  • Building rapport with customers

  • Achieving set targets

  • Problem solving reaching appropriate solutions

  • Handling disputes



Experience and Requirements




  • Minimum 12 months experience in a Payroll Consultant role

  • BPO experience in a finance support role - Desirable 

  • Knowledge / experience in UK statutory processes - Advantageous  

  • Finance related qualification 

  • Must be able to work all SA public holidays. Off on UK bank holidays. 

  • Excellent attention to detail is essential

  • An enthusiasm to learn and a can-do attitude

  • Attention to detail and good numerical skills

  • Good Microsoft Excel skills

  • Excellent organisation and the ability to work to tight deadlines.

  • Must be available to work rotational shifts, weekends, and public holidays

  • Solid technical knowledge and ability and thorough understanding of contact centre operations

  • Excellent communication skills – both verbal and written – enabling you to build a strong rapport with our members

  • Confidence to manage own workload and any issues professionally and calmly

  • Compliant - understand laws and regulations

  • Driven - never accepting less than 100% to goal



About Sigma, part of the Digicall Group



Our business revolves around Business Process Outsourcing – we help run businesses more effectively and efficiently by taking responsibility for various processes.



At Sigma, we believe in serving people and changing lives. Through a diverse and inclusive service offering and partner network, we believe that whatever your need, we have a solution for you. Our business is to be there for your business when it matters most.



Sigma is part of the Digicall Group which is a preferred service partner providing a range of services in diverse segments such as contact centre management, insurance claims administration, claims assessment and adjudication, supply chain management, and tailor-made bespoke solutions meet customer demands in a responsible, cost-effective, and sustainable way.



Mission Statement:



Our new mission is…To improve everything Always! We’ll do this by living our values…



Core Values:



Sigma has created four Core Values that the business and all employees stand by, they help drive our behaviours and what our brand stands for.



#Always Learning – because the more we learn the more we achieve



#Always Adapting – because flexibility creates opportunity



#Always Together – because we are part of our community, not apart from our community



#Always Better – because we do more



Published Date:  21 June 2022

Closing Date:      27 June 2022






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