johannesburg, gauteng, south africa

• Operational and Capital Budget requirements in relation to projects undertaken in a Financial Year

• Consultation with relevant Stakeholders to come up with a budget for the project (s)

• Maintain Cost Effective Financial Management and Departmental Compliance as per the University’s Policies and Procedures

• Establishment of Contingency Plans to reduce Financial Risk

• 
  Manage expectation of all categories of Stakeholders in the University
• Identify and implement mechanisms and structures to engage relevant Stakeholders.
• Establishing contacts with Stakeholders to improve collaboration regarding Value Chain up- and down-stream integration
• Apply Risk Management principles
• Representing and participating in ICT Forums
• Ensure on-going customer service initiatives to improve satisfaction are in place and monitored for performance

• Own contracts in the portfolio and the applicable governance
• Procurement of services related to area (s) of responsibility as per the University’s Procurement Process
• In collaboration with the Procurement Division, initiate and conclude various contracts negotiations and evaluations
• Ensure effective management of Service Providers as per SLA’s

• Data Base Administration processes
• Active directory management processes
• Linux management processes
• Contract management processes
• Procurement processes
• Licenses and management thereof
• Disaster Recovery and Testing
• Hosting of infrastructure and Applications on Cloud
• Backup

• Management of staff as per the University’s HR Policies and Processes

• Set out Performance Outputs and Measurements for each direct report

• Effective management of poor or non-performance of staff

• Effective management of Disciplinary Issues as the University’s Disciplinary Code/Code of Conduct, with the help of HR/ER Office

• Plan and compile the sections resource plan, recruit and/or contract resources, where required, and manage service delivery and performance as per contracted levels

• Ensures continuous Training and Development of team members

• Ensure continuous improvement in the teams’ activities and services by considering industry standards and benchmarks

• Relevant Bachelor’s Degree and at least 10-15 years’ experience in an IT Environment of which 7 years’ experience should be at a strategic level

• Sound knowledge of Service Desk Management, Project and Program Management, ICT Frameworks (CobIT, ISO), Cyber Security, eResearch (Big Data), and understanding of SLA Targets and their management thereof

• Understanding ICT policies and ICT business and business acumen

• Understanding of backend functions – Active Directory, Networks, Unix and Databases

• Proven technical competencies in Contracts Management, Network redundancy, Technology trends, Wi-Fi access, Unified Communications Telephony System, Backups, Redundancy, Cloud environment, Disaster recovery and testing.

• Proven decision making and customer focus skills

• Proven negotiation, communication (verbal and written), presentation and persuasion skills

• Proven knowledge of relevant legislation as well as Protection of Personal Information Act (POPIA) and General Data Protection Regulation (GDPR)

• Valid Driver’s License

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