Operations Manager - Luxury Lodge - Tanzania Operations Manager - Luxury Lodge - Tanzania

rest of africa

Kendrick Recruitment is now seeking an Operations Manager to join a luxury lodge based in the Ngorongoro region of Tanzania. This exciting and challenging position requires someone who can think on their feet, possess excellent problem solving skills and enjoy working with arguably one of the best views out there! To be considered we are wanting you to showcase 5 years experience in the service industry especially dealing with operations and guests within a 5* property.

Responsibilities:

  • Support General Manager in overall responsibility for the effect management and running of the  Lodge. To ensure the lodge and brand are taken to the next level of service standards
  •  Work with General Manager in driving community development projects
  • Work with Sustainability Manager on developing and implementing projects in conjunction with the company’s sustainability & Conservation strategy
  • Assisting in the Overall Day to Day Management of the Lodge, including hosting and overseeing the back of house & Security
  • Specific attention to assisting with Repairs and Maintenance in the Lodge
  • Assist in developing and overseeing the guiding team
  • Assist General Manager in hosting guests, agents, media and groups
  • Constantly evolving the guest experience to ensure we remain cutting edge and meet guests expectations
  • Oversee staff delight activities
  • Manage uniform issues and orders for all general staff. Ensure all staff are wearing correct uniform
  •  Assist in organizing and coordinating bush functions/events
  • Assist in bush events equipment’s stock takes

Requirements:

  • At least 2 years’ experience as an operations manager in a 5 star lodge
  • Valid driving license
  • Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience and the ability to provide that experience
  • Aware, evolved, energetic, compassionate, respectable and a strong leader
  • Open minded and able to think outside of the box
  • Excellent interpersonal skills and communication
  • Attention to detail
  • Willingness/ability to share information and teach and inspire others
  • Computer and financial skills
  • Previous guiding experience preferred
  • Good understanding of maintenance & fleet essential
  • Understanding and interest in sustainability

Highly competitive USD Salary on offer as well as great company benefits… this will be disclosed upon application – to apply please send your CV, references and profile photo through today… Good Luck!





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