Spa Manager - 5* Luxury Hotel & Spa - Table Mountain Valleys Spa Manager - 5* Luxury Hotel & Spa - Table Mountain Valleys

western e, western cape

Kendrick Recruitment is seeking a Spa Manager for a luxury 5* hotel and spa based in the valleys of Table Mountain. This is a wonderful opportunity for the right candidate to join an award-winning establishment. We are looking for someone who is a team player, excellent leader and passionate about their job. A passion for customer service and providing high-quality care during clients experience is a must!

Requirements:

  • At least two years’ experience as a head therapist or assistant spa manager.
  • Able to perform all treatments.
  • Hospitality management experience beneficial.
  • Strong customer service skills.
  • Well presented.
  • Good communication skills.

Responsibilities:

  • Managing daily operations.
  • Manage and carry out procedures, have current knowledge of treatments and ensure all treatments comply with current legislation and company standards.
  • Ensure client experience is proficient; including bookings, payments, and consultation cards.
  • Manager with managing spa team members to ensure high motivation, provision of high-quality service and ongoing development.
  • Manage recruiting, managing, training, and development of the team.
  • Manage and meet revenue targets.
  • Assist in a meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement.
  • Manage guest feedback effectively to ensure continuous service.
  • Maintain standards on a daily basis.
  • Liaise with other departments in the lodge.
  • Ensure customers and guests receive friendly and consistent, personalized service from all team members.

If you meet the above requirements and would like to apply, please send us your CV, references and profile photo today... Good Luck!





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