Associate Policy Alterations Consultant

MPC Recruitment (MPC Recruitment)

sandown sandown, sandown

MPC Recruitment (MPC Recruitment)

Associate Policy Alterations Consultant

MPC Recruitment (MPC Recruitment)

  • Undisclosed
  • Permanent Intermediate position
  • Sandown, Gauteng
  • Posted 21 Jun 2022 by MPC Recruitment (MPC Recruitment)
  • Expires in 34 days
  • Job 2471625 - Ref ED
Apply Now

About the position

A dynamic and vibrant player in South Africa's financial services industry. We're passionate about financial services and the good it can do. In the digital era, people are collaborating, co-creating, and sharing like never before. Consumers want to take charge and customise every part of their world to meet their needs. We're applying these same principles to financial services to create products that better meet our clients' needs. Our needs-matched life insurance is a first in the industry - it's made just for you at the start, and changes as your life changes. Based in JHB - Sandton.

Your Outputs (include but is not limited to):

  • Self-administration and self-monitoring of workflow items according to agreed SLA per process
  • Processing forms, instructions, applications etc requested by financial advisers for the processes that you participate in
  • Dealing with queries through to resolution, internally or externally
  • Adherence to all quality standards set per process for the processes that you participate in
  • Ensure that process are completed within the required SLA
  • Identifying and reporting on service failures and errors
  • Provide clients with the organisation's service and product information when required
  • Provide input to the effectiveness and soundness of policies and procedures for the processes that you participate in
  • Ensuring that all correspondence are professional and in line with standards and protocols of the organisation
  • Adherence to the processing area's processes and Activity Work Instructions
  • Adherence to organisations compliance processes and policies
  • Punctual follow-up and feedback on clients queries
  • Knowledge and Skills
  • Intermediate MS Office and PC literate
  • Numeracy
  • Accuracy typing skills
  • Excellent verbal and written communication skills
  • Organised and have the right administrative skills
  • You are quality driven
  • You can pay attention to detail as accuracy is important
  • You are able to use effective interpersonal skills to resolve conflict situations
  • You are able to work effectively with others and contribute to team task accomplishment
  • You are able to operate effectively under pressure
  • You are task and deadline orientated
  • You have an analytical mind and above average problem-solving techniques
  • You have a strong sense of ownership
  • You have a good time management skills
  • You are proactive and innovative

Desired Skills:

  • Grade 12
  • Degree or diploma in administration (Beneficial
  • At least 2 years' experience in policy alterations administration

About The Employer:

Market Related

If you do not receive any feedback within 14 days, kindly consider your application unsuccessful.

Disclaimer
This Advert and any rights attaching hereto are, unless the context clearly indicates otherwise, the property of EOH Group Limited and/or its subsidiaries ("the Group"). The Group accepts no liability whatsoever for any loss or damages, whatsoever and howsoever incurred or suffered, resulting, or arising from the use of information contained in an Advert which has not been released by the Group.

Apply Now

MPC Recruitment (MPC Recruitment)

About the agency

MPC Recruitment Group is a national, professional, personalized and total recruitment solutions service provider.You can contact us at the following location:Durban (Head Office)Tel: +27 (0)31 562 8001Candidates can e-mail us at recruitment@mpc.co.za or visit us at www.mpc.co.za to apply for positions on-line.Clients can contact us at www.mpc.co.za for further information.

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Expires in 33 days

About the position

A dynamic and vibrant player in South Africa's financial services industry. We're passionate about financial services and the good it can do. In the digital era, people are collaborating, co-creating, and sharing like never before. Consumers want to take charge and customise every part of their world to meet their needs. We're applying these same principles to financial services to create products that better meet our clients' needs. Our needs-matched life insurance is a first in the industry - it's made just for you at the start, and changes as your life changes. Based in JHB - Sandton.

Your Outputs (include but is not limited to):

  • Self-administration and self-monitoring of workflow items according to agreed SLA per process
  • Processing forms, instructions, applications etc requested by financial advisers for the processes that you participate in
  • Dealing with queries through to resolution, internally or externally
  • Adherence to all quality standards set per process for the processes that you participate in
  • Ensure that process are completed within the required SLA
  • Identifying and reporting on service failures and errors
  • Provide clients with the organisation's service and product information when required
  • Provide input to the effectiveness and soundness of policies and procedures for the processes that you participate in
  • Ensuring that all correspondence are professional and in line with standards and protocols of the organisation
  • Adherence to the processing area's processes and Activity Work Instructions
  • Adherence to organisations compliance processes and policies
  • Punctual follow-up and feedback on clients queries
  • Knowledge and Skills
  • Intermediate MS Office and PC literate
  • Numeracy
  • Accuracy typing skills
  • Excellent verbal and written communication skills
  • Organised and have the right administrative skills
  • You are quality driven
  • You can pay attention to detail as accuracy is important
  • You are able to use effective interpersonal skills to resolve conflict situations
  • You are able to work effectively with others and contribute to team task accomplishment
  • You are able to operate effectively under pressure
  • You are task and deadline orientated
  • You have an analytical mind and above average problem-solving techniques
  • You have a strong sense of ownership
  • You have a good time management skills
  • You are proactive and innovative

Desired Skills:

  • Grade 12
  • Degree or diploma in administration (Beneficial
  • At least 2 years' experience in policy alterations administration

About The Employer:

Market Related

If you do not receive any feedback within 14 days, kindly consider your application unsuccessful.

Disclaimer
This Advert and any rights attaching hereto are, unless the context clearly indicates otherwise, the property of EOH Group Limited and/or its subsidiaries ("the Group"). The Group accepts no liability whatsoever for any loss or damages, whatsoever and howsoever incurred or suffered, resulting, or arising from the use of information contained in an Advert which has not been released by the Group.





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