Sales Executive (Coin Industry)

Red Rock Recruitment

port elizabeth

Red Rock Recruitment

Sales Executive (Coin Industry)

Red Rock Recruitment

  • R Undisclosed
  • Permanent Intermediate position
  • Port Elizabeth, Eastern Cape
  • Posted 21 Jun 2022 by Red Rock Recruitment
  • Expires in 29 days
  • Job 2471736 - Ref PE000121

About the position

PURPOSE OF THE JOB

  • To sell rare coins and medallions to high net-worth individuals, which involves high standards of client service.

  • It also involves selling and buying back Krugerrands.

  • Prospecting is a critical function of this role and is required as an ongoing activity.


KEY PERFORMANCE AREAS:
Sales:

  • Sells Krugerrands, rare coins and medallions from online leads, personal networks, referrals and telephone enquiries, using diagnostic selling and client service skills to make minimum sales Targets.

  • Sells newly launched products and secondary stock.

  • Attends to transactions and documentation in the sales process to ensure that it is accurate and complete.

  • Co-ordinates / initiates collection / delivery / SafeGold arrangements for the client.

  • Attends to any client enquiries by solving them or directing the client appropriately.

  • Makes regular contact with clients through e-mail communication, visits, and telephone.

  • Keeps existing clients updated on new launches and products, which will be beneficial to their collection.

  • Continually networks and seeks to find new clients.

  • New Client Acquisition is a critical and important function of the Broker.

  • Continually hones and updates sales and product knowledge and skills.

  • Stays up to date with trends and industry pricing of gold, silver, and platinum.


Client Service:

  • Maintains and nurtures the client relationship post the sale.

  • Ensures that the sales process is closed i.e. that the client has received the necessary documentation and coin/medallion or that the coin/ medallion has been put into SafeGold or delivered to the client as per the sales agreement.

  • Keeps the client informed of delivery and/or collection details.

  • Troubleshoots on behalf of the client.

  • Keeps in touch with the client on special occasions e.g. Birthdays.

  • Ensures that client details are captured efficiently and accurately on the CRM system.

  • Utilises the information on the CRM system to ensure that the client is offered the best service.


General:

  • Participates in meetings and events as required by the Company, which may occur over weekends and after normal working hours.

  • Provides regular reports and feedback on pipeline, new client acquisition, target achievement progress and other relevant focus areas to the employees line manager.


COMPETENCIES: (Knowledge, Skills, and Attitude)

  • Strong sales record and or saleability

  • Strong prospecting and networking skills both traditional and digital

  • Strong client services skills

  • Assertive

  • Resilient

  • Able to think on his/her feet

  • Strong Time Management skills

  • Excellent verbal and written communication skills.

  • Ability to follow up and follow-through

  • High ethical Intelligence

  • Ability to work within prescribed Company Policies, Procedures, rules, and regulations

  • Ability to work within a team environment

  • Ability to use initiative and make close sales independently



Please note that due to the nature of this role the following checks will be done on you as a candidate: 

Credit Check
Criminal Check
Polygraph

Desired Skills:

  • Sales
  • Marketing
  • Coin Sales
  • Meet Targets
  • Clean Record
  • Retail

Employer & Job Benefits:

  • High Commission on Items Sold

Red Rock Recruitment

About the agency

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Expires in 28 days

About the position

PURPOSE OF THE JOB

  • To sell rare coins and medallions to high net-worth individuals, which involves high standards of client service.

  • It also involves selling and buying back Krugerrands.

  • Prospecting is a critical function of this role and is required as an ongoing activity.


KEY PERFORMANCE AREAS:
Sales:

  • Sells Krugerrands, rare coins and medallions from online leads, personal networks, referrals and telephone enquiries, using diagnostic selling and client service skills to make minimum sales Targets.

  • Sells newly launched products and secondary stock.

  • Attends to transactions and documentation in the sales process to ensure that it is accurate and complete.

  • Co-ordinates / initiates collection / delivery / SafeGold arrangements for the client.

  • Attends to any client enquiries by solving them or directing the client appropriately.

  • Makes regular contact with clients through e-mail communication, visits, and telephone.

  • Keeps existing clients updated on new launches and products, which will be beneficial to their collection.

  • Continually networks and seeks to find new clients.

  • New Client Acquisition is a critical and important function of the Broker.

  • Continually hones and updates sales and product knowledge and skills.

  • Stays up to date with trends and industry pricing of gold, silver, and platinum.


Client Service:

  • Maintains and nurtures the client relationship post the sale.

  • Ensures that the sales process is closed i.e. that the client has received the necessary documentation and coin/medallion or that the coin/ medallion has been put into SafeGold or delivered to the client as per the sales agreement.

  • Keeps the client informed of delivery and/or collection details.

  • Troubleshoots on behalf of the client.

  • Keeps in touch with the client on special occasions e.g. Birthdays.

  • Ensures that client details are captured efficiently and accurately on the CRM system.

  • Utilises the information on the CRM system to ensure that the client is offered the best service.


General:

  • Participates in meetings and events as required by the Company, which may occur over weekends and after normal working hours.

  • Provides regular reports and feedback on pipeline, new client acquisition, target achievement progress and other relevant focus areas to the employees line manager.


COMPETENCIES: (Knowledge, Skills, and Attitude)

  • Strong sales record and or saleability

  • Strong prospecting and networking skills both traditional and digital

  • Strong client services skills

  • Assertive

  • Resilient

  • Able to think on his/her feet

  • Strong Time Management skills

  • Excellent verbal and written communication skills.

  • Ability to follow up and follow-through

  • High ethical Intelligence

  • Ability to work within prescribed Company Policies, Procedures, rules, and regulations

  • Ability to work within a team environment

  • Ability to use initiative and make close sales independently



Please note that due to the nature of this role the following checks will be done on you as a candidate: 

Credit Check
Criminal Check
Polygraph

Desired Skills:

  • Sales
  • Marketing
  • Coin Sales
  • Meet Targets
  • Clean Record
  • Retail

Employer & Job Benefits:

  • High Commission on Items Sold





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