Receptionist / Office Administrator - Chemical Manufacturing

About the position

A well-known chemical manufacturing company requires the above to manage and oversee the reception and office administration within the company.
Minimum requirements for the role:

• The successful candidate must have a Matric with good attention to detail.


• Previous experience having worked as a Receptionist managing the reception as well as having strong administration duties is essential for the role.


• Computer literacy is essential with good working knowledge of Microsoft packages.


• The successful candidate must have excellent written and verbal communication skills as well as time management, organisational and customer services skills.


• Must have excellent telephone skills and polite telephone manner.


• Must be able to multi-task by listening and taking notes whilst working under pressure.


• Must always be presentable, professional and courteous.


• Must be a team player and be able to work in a fast-paced environment.


• Previous experience having worked on pastel is preferred but not essential as the company is happy to train the person.

The successful candidate will be responsible for:

• Attending to walk-in clients and visitors, greeting them with a positive and helpful attitude and directing them appropriately.


• Notifying company personnel of visitor arrival.


• Handling queries and complaints via phone, email and general correspondence.


• Answering the switchboard in a professional manner, and transferring and routing calls as necessary.


• Taking and ensuring that messages are passed to the appropriate staff member on a timely basis.


• Receiving, sorting, distributing and handling all queries received.


• Managing and ordering office supplies such as stationery, factory PPE, water machine top ups, cleaning supplies and keeping inventory of stock.


• Performing office administrative duties.


• Receiving orders via mails, messages or phone calls and capturing it into the order book.


• Preparing picking slips and sending it through to the warehouse for picking and confirmation of stock availability to inform customers.

Salary package, including benefits, is highly negotiable depending on experience gained.

Desired Skills:

• Admin
• Office Administrator
• Receptionist