Reservationist - 5* Lodge - Work from Home Role Reservationist - 5* Lodge - Work from Home Role
gauteng
Kendrick Recruitment is now seeking a Reservationist for a luxury 5* Game Lodge situated in the Pilanesburg. We are looking for a well presented, organized candidate to take on the role of Reservationist at this establishment, please note, this role will be a work from home position and require you to be driven and self motivated.
Requirements:
- At least 1 year's experience in a 4 or 5 Reservations Position (Essential)
- Opera "Individual and Group/ Block Reservations" (Essential)
- Experience with OTA ExtraNET platforms
- Basic Computer skills (Windows literate)
- Proficient with Microsoft Office Applications
- Excellent Administration Skills
- Excellent Telephonic Communication Skills
- Able to work under pressure
- Able to work shift work and Weekends as needed
Key Areas of Responsibility:
- To ensure that all reservations requested are entered into the system quickly and accurately and confirmed accordingly.
- To check all reservations/bookings downloaded from Central Reservation Office, confirm and send correspondence where necessary
- Ensuring that reservation policies and procedures regarding payments, confirmations, terms, and conditions are effectively adhered to
- Ensuring and adhering to effective communication from the reservations department to all operational departments.
- To ensure that deposit and contracts are received timeously, correctly, and to report any deviations to the Reservations Manager.
- Maintaining all guest/agent/company profiles in Opera.
- Handling guest Queries.
Salary on offer for this role is R8,000 plus incentives. To apply please send your CV, references and profile photo through today… Good Luck!
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