Reservationist - 5* Lodge - Work from Home Role Reservationist - 5* Lodge - Work from Home Role

gauteng

Kendrick Recruitment is now seeking a Reservationist for a luxury 5* Game Lodge situated in the Pilanesburg. We are looking for a well presented, organized candidate to take on the role of Reservationist at this establishment, please note, this role will be a work from home position and require you to be driven and self motivated.

Requirements:

  • At least 1 year's experience in a 4 or 5 Reservations Position (Essential)
  • Opera "Individual and Group/ Block Reservations" (Essential)
  • Experience with OTA ExtraNET platforms
  • Basic Computer skills (Windows literate)
  • Proficient with Microsoft Office Applications
  • Excellent Administration Skills
  • Excellent Telephonic Communication Skills
  • Able to work under pressure
  • Able to work shift work and Weekends as needed

Key Areas of Responsibility: 

  • To ensure that all reservations requested are entered into the system quickly and accurately and confirmed accordingly.
  • To check all reservations/bookings downloaded from Central Reservation Office, confirm and send correspondence where necessary
  • Ensuring that reservation policies and procedures regarding payments, confirmations, terms, and conditions are effectively adhered to
  • Ensuring and adhering to effective communication from the reservations department to all operational departments.
  • To ensure that deposit and contracts are received timeously, correctly, and to report any deviations to the Reservations Manager.
  • Maintaining all guest/agent/company profiles in Opera.
  • Handling guest Queries.

Salary on offer for this role is R8,000 plus incentives. To apply please send your CV, references and profile photo through today… Good Luck!





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