Senior Travel Consultant - Luxury Travel Company - Cape Town Senior Travel Consultant - Luxury Travel Company - Cape Town

western e, western cape

Kendrick Recruitment are looking for a Senior Travel Consultant to join this award winning and fast growing company.

The Role of a Travel Consultant within the travel company will include:

  • The creation of high quality intricately planned tailor-made itineraries for a wide range of clients from Honeymooners to Families. You will be ultimately responsible for costing, planning and implementing and confirming these itineraries.
  • Working on warm sales leads with a mix of email and telephone contact to maximise conversion.
  • Ensure the itinerary presented to the client fits their individual requirements as best possible and the supporting information and advice is to the highest standard.
  • To achieve the highest levels of client service at all stages of the process to engender repeat business.
  • Actively evolve product knowledge keeping in touch with the latest product developments to ensure that you remain a true country specialist with up to date commercial knowledge and understanding of hotels/flights/infrastructure.
  • Demonstrating a total commitment to customer service. It's your goal to ensure all clients return home having had a trip which exceeds their expectations.
  • Working within a small team it is imperative you engender good working relationships and have a strong team ethic.
  • An in-depth understanding is required of the destinations sold and first-hand knowledge is essential. As such, from time to time, you will be required to visit these destinations on educational trips.

Skills and Experience
Essential:

  • Minimum 5 years as a destination specialist
  • Passion for travel within Africa.
  • Excellent communication skills.
  • Excellent customer service & selling skills.
  • Advanced level of computer literacy.
  • Highly organised with strong time management skills.
  • Strong attention to detail.
  • Results orientated.

Desired:

  • GDS / flight operating systems.
  • International Travel Experience outside Africa

If you think you fit the profile, please send your CV, written references and profile picture to me!





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