east rand, gauteng

Purpose of Job: To undertake service excellence in building human capability and capacity, encouraging customer engagement and increasing profit(s) per customer whilst managing risk(s) To embark on continuous system(s) and process(es) improvements and ... Matric
Diploma/Degree in Logistics Management or in Transport and Supply Chain Management and/or relevant Tertiary equivalent qualification.
3 – 5 years  Oceanfreight Imports and Exports experience
System & software literacy:
MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, Shipshape,   L-Shipping (In House systems)





Core mode (sea) fundamental principles:

Ocean (FCL, LCL, RORO, BB) forwarding procedures
Ocean (FCL, LCL, RORO, BB) clearing procedures
Import and Exports procedures
Customs procedures
Carrier (shipping lines) processes and procedures (requirements)
Transporter and network processes and procedures (requirements)
Customer liaison
Disputes, resolutions and settlement

Skills/Knowledge:

Mathematical analysis
Trend analysis
Negotiation skills
Time management
Customer engagement
Query Resolutions
Excellent interpersonal skills
Excellent communication skills
Balance finely between objectivity and subjectivity
Think strategic & solution orientated
Change losses (risks) into profits (opportunities)
Remove losses (processes or other) that do not work or contribute
Well organized and administered to solve problems and simplify matters