Travel Specialist (After Hours) Travel Specialist (After Hours)

gauteng

Hospitality and Outdoor - Apply Today - Travel Specialist (After Hours)

Gauteng

Our client (Safari Company) is looking for a creative, independent, dynamic, enthusiastic, service driven team player to join their team in JHB. The successful candidate will report directly to the Reservations Manager .

Requirements

  • Minimum of 5 years reservations experience, preferably in a tour operating environment
  • A good knowledge on any of the below destinations Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles
  • Good knowledge on FIT and Groups policies and procedures
  • Communication skills and a good command of the English language
  • Tourplan reservations system, added advantage
  • Time & desk management
  • Computer aptitude
  • Understanding of travel industry
  • Exceptionally customer focused
  • Creative, flexible, high energy and patience

Description

  • Calm and professional interaction with both suppliers and travel planners, telephonically & via email
  • Creative and out of the box planning and designing of itineraries
  • Handling reservation requests either email or telephonic
  • Processing of reservations from quote to finalising, including reservations, invoicing and travel documents
  • Professional servicing of our dynamic direct guests
  • Proactive selling of our products and services ensuring the best possible safari for the guest
  • Working hours – shift work required (14:00-22:00)
  • Working days – Sunday to Thursday
  • Backup for colleagues when they are away from the office
  • Expanding product knowledge through attending training sessions
  • An independent, curious and “can do it” nature




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