Software Client Service Account Manager Salary Negotiable Johannesburg, Gauteng Urgent hiring IT Software Development solutions External Client Service Account Manager Must have either Lending/ Loans Industries OR Individual Life insurance Industries experience neededPermanent positionTO WORK FROM

johannesburg,, gauteng

IT Software Development solutions External Client Service Account Manager
Must have either Lending/ Loans Industries OR Individual Life insurance Industries experience needed
Permanent position
TO WORK FROM HOME
Matric certificate/ Grade 12
BCom qualification OR Industrial engineering OR IT Software qualification or certificate, OR Other Qualifications
Driver’s License and own Transport
Willing to work overtime only when required due to deadlines
Must have gained business working experience in IT Software Solutions services within the Lending/ Loans Industries OR Individual Life insurance Industries or other Industries
Project Managing working experience regarding IT software solutions.
SDLC and Agile + Project Management businesses processes
External Client support remotely
Verify tasks performing IT Software Testing prior to deployments to external client environment, and System configuration
Manage IT Software deployments Hotfixes, patches, release and data fixes.
Test scenarios experience gained where defects, identify defects with External client.
Resolve IT Software External Client business, process problems, ensures that new software products enhancements to existing products or business processes are delivered as expected.
Managing IT Software projects
IT Software Presentation skills experience and External Client Relationship management working experience
Manage IT Software External client project scope, changes.
Classification, prioritization, business Requirements, software design, testing, user training, deployments.
Release management and configuration.
Work with clients, internal IT and service providers according to the required processes and system solutions
First line system support to external Clients
Manage and participate in operational Meetings and reporting
Manage all external client project scope changes
Direct support to Software developers to clarify external client requirements
General System, Process and Client Communication
Identify and implement opportunities to improve service quality, accuracy, compliance and productivity
Salary: R35 000 – R50 000 plus negotiable Gross, full cost to company per month




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